Pessoas usam menos informações do que pensamos

Em um mundo onde cada vez mais temos informações em excesso, uma pesquisa mostra que usamos menos informações que imaginamos. Nadav Kleina e Ed O’Brienb, em People use less information than they think to makeup their minds, mostram isto. Eis o resumo:

A world where information is abundant promises unprecedented opportunities for information exchange. Seven studies suggestthese opportunities work better in theory than in practice: People fail to anticipate how quickly minds change, believing that they and others will evaluate more evidence before making up their minds than they and others actually do. From evaluating peers, marriage prospects, and political candidates to evaluating novel foods, goods,and services, people consume far less information than expected before deeming things good or bad. Accordingly, people acquire and share too much information in impression-formation contexts:People overvalue long-term trials, overpay for decision aids, and overwork to impress others, neglecting the speed at which conclusions will form. In today’s information age, people may intuitively believe that exchanging ever-more information will foster better-informed opinions and perspectives—but much of this informationmay be lost on minds long made up. 

Novamente, a solução encontrada pelos reguladores é dar mais informação. Mas o ser humano não consegue absorver tanta coisa ao mesmo tempo. Como resolver esta equação?