So you’re sitting on a plane, somewhere in the back. Sweat is rising
off this human stew, and in horror you watch it condense, trickling down
the window glass. You slam the blind shut. Eww.
Of course the
feeling is irrational—you’re flying, through the sky!—but you hate
everything right now. The airline, for its stinginess. The flight
attendant, for pouring you half a can of Coke, then taking the can back.
But most of all, you hate your fellow passengers. You hate humanity.
Someone
next to you swipes his credit card to buy an in-flight movie, which
again reminds you of the insult, the nickel and diming, of air travel.
And
yet. After analyzing a confidential database of passenger and
time-stamped purchase records, a Stanford professor discovered that if
someone next to you buys something on the plane, you’re 30 percent more
likely to buy something yourself.
That’s the power of peer pressure.
In a recent working paper,
Pedro Gardete looked at 65,525 transactions across 1,966 flights and
more than 257,000 passengers. He parsed the data into thousands of
mini-experiments such as this:
If
someone beside you ordered a snack or a film, Gardete was able to see
whether later you did, too. In this natural experiment, the person
sitting directly in front of you was the control subject. Purchases were
made on a touchscreen; that person wouldn’t have been able to see
anything. If you bought something, and the person in front of you
didn’t, peer pressure may have been the reason.
Because he had
reservation data, Gardete could exclude people flying together, and he
controlled for all kinds of other factors such as seat choice. This is
purely the effect of a stranger’s choice — not just that, but a stranger
whom you might be resenting because he is sitting next to you, and this
is a plane.
By adding up thousands of these little experiments,
Gardete, an assistant professor of marketing at Stanford, came up with
an estimate. On average, people bought stuff 15 to 16 percent of the
time. But if you saw someone next to you order something, your chances
of buying something, too, jumped by 30 percent, or about four percentage
points.
“That magnitude I really didn’t expect,” Gardete says. “It’s crazy, crazy.”
The
beauty of this paper is that it looks at social influences in a
controlled situation. (What’s more of a trap than an airplane seat?)
These natural experiments are hard to come by.
Economists and
social scientists have long wondered about the power of peer pressure,
but it’s one of the trickiest research problems.
“Social effects
in consumption are very hard to measure,” Gardete says. “Just think of a
supermarket. The number of things happening in a supermarket are so
huge that it’s very hard to measure anything.”
[...]
Fonte: aqui
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